"A good service but awful customer service"

A review of Royal Mail by Chrissticks written on Monday 1st of December 2014

Generally a good, reliable service, but if you do have a problem, such as a lost parcel, Royal Mail are making it increasingly difficult to contact the destination delivery office.

They do not make the phone numbers available and it is becoming increasingly difficult to find them through google.

When you do find a number it is usually not answered.

However if you do manage to speak to some-one they are normally very helpful and polite.

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